Moving Reviews - American Van Lines ™
Please read a sample of some of our recent letters received from satisfied customers!
Nicole Albert wrote...
Hi Josh - we made it home to Missouri! I wanted to let you know how wonderful the movers were. The crew did a great job :-) Thank you so much. Also you are awesome, thank you for all your help hon. You take care.
Nicole
Stephanie A. Jones, JD, LLM, MPH wrote...
Joshua, every aspect of my move, from your courteous, knowledgeable first phone call, you making the arrangements for my move virtually immediately, staying in touch with me consistently by e-mail was exceptional customer service. My mother supervised the actual move and could not have been more complimentary about their careful, patient, good-spirited work ethic. I would highly recommend you to my friends and family!
Stephanie A. Jones, JD, LLM, MPH
Attorney at Law of New Jersey
GeekNerdWonk, LLC
I wanted to thank Matthew Magro for all help and availability during my move with American Van Lines from Savannah, GA to Baton Rouge, LA. It was nice when my phone calls were answered and my concerns were addressed. I was especially happy when the initial estimate and the final move price came to be very close; he certainly did a great job estimating the cost of the move and I did not have any unpleasant surprises in the end. Matthew personally provided a great service to me, and I appreciate it.
Keep up the good job!
The Pino Family wrote...
First off let me say John Wetzler with American Van Lines was a fantastic agent. Every single time I called bugging him all panicked or stressed because of nightmare stories I had heard about moving companies he was constantly there to reassure me that our move would be a good one. He never once acted frustrated with me and always answered back any emails or phone calls in a timely manner. Scott the driver/mover was super friendly and attentive to our furniture and making sure it was well taken care of. He showed up on the day he was supposed to arrive to pick up our furniture. We would definitely use these guys again. Out of every company we got estimates from and who came out to do a visual estimated American Van Lines was still the best priced and they were actually the only ones who did not bad mouth another company. I was told dealing with a moving agent was a nightmare, but not in my case. Having a moving agent was great. I was also told if a company asked for a deposit up front that was bad too and again it was not in my case. We had a great moving experience across country (we moved from El Mirage, Arizona to Fort Bragg, North Caroline which was 2240 miles) and made friends in the process.
Sincerely,
The Pino Family
Tom "Hoppy" Hopkins wrote...
Thanks to Matthew's expert assistance, I was able to quickly and efficiently arrange an emergency move from Middletown, OH to Springdale, AR this past week.
I was knee deep in coordinating with hospitals and physicians for the care of a family member. In between hospital visits, I had to find a reputable moving company, pack the apartment, and then clean and clear the family member's apartment. Lots to do, with little time to do it. All the while, not certain of when my family member would be released from the hospital. A flexible and friendly mover was the answer.
Once I spoke with Matthew , explained the situation, I was impressed with his knowledge of the moving business. Although the load was small, he still gave me and my requirements his undivided attention. You quickly provided an estimate and made all of the arrangements to meet my uncertain and changing schedule.
He made a difficult situation easier. Without his guidance and professional knowledge of the moving business, I doubt my move would have went as smoothly.
Again, thanks for your help.
Susan Phillips wrote...
Yipeeeee! Now you won't have to keep leaving me messages!
Mark, the movers you sent were perfect. They were friendly and moved fast. I was really impressed - they showed up right on time and never complained. They arrived in Murfreesboro just as I did, and unloaded boxes wherever I requested them to, even though the boxes had not been marked as to room designations. I only wish you had sent a bigger truck, but I guess i wasn't clear enough about all the stuff I had! My fault.
You get an A for customer service! I leave a really satisfied customer and will recommend you to my friends who need to move
Patrice wrote...
I just want to thank you for referring my move order to the company you did. They were wonderful. They came in got right to work. Transported my belongings to the next destination without a scratch and worked just as timely unloading.
They were nice gentlemen and really were courteous.
I would refer your service to anyone on move coordination. I thank you once again for all you did and the concerns I had, you shared. Not many people genuinely care about their services past the money aspect.
You're one in a million. Thanks Again!!!
Quincy Hollands wrote...
The move went well and the guys did a great job.
Diane Adams wrote...
Very quick very careful and the nice guys
Joyce O'Quinn wrote...
I appreciate the hard work of the movers Thomas and Jaime. They were not only very professional and concerned about my personal property, they are also very nice men. I highly recommend them.
Patricia Gilbert wrote...
The movers were very courteous and very helpful men
Lahnam Frazier wrote...
The movers did a good job for me and would recommend them for any Texas move. They got it done in the time they estimated.
All members of the American Van Lines™ team of affiliates are independently, owned, operated, licensed and insured professional moving companies. American Van Lines'™ moving consultants work directly for the team of affiliated moving companies as independent contractors. The moving consultant assigned to your move is a direct representative of the team member affiliate moving company handling your move.
